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How t880 Handles Your Personal Information

This page tells you exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Data collected at account openingPayment data: bKash, Nagad, RocketCookie and device trackingYour right to request changesHow to reach us about your data

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What We Collect and Why We Collect It

t880 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the name, email address, phone number and date of birth you provide. If you add a payment method, we record the wallet type — whether that's bKash, Nagad or Rocket — along with transaction references needed to verify your

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deposit or withdrawal. We do not store your full mobile banking PIN or password at any point. Device data — your browser type, operating system, IP address and session timestamps — is logged automatically when you connect to our platform. This helps us detect unusual access
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patterns and protect your account from unauthorised use. We also collect data when you contact support: chat transcripts, email threads and the account details you share during that conversation. We keep this to resolve your issue and to improve how we respond to similar queries in
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the future. All data processing is subject to the purposes stated here. We do not sell your personal information to third parties. Where we engage service partners — such as payment processors for bKash, Nagad and Rocket flows — they receive only the data needed to
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complete that specific transaction. Your eligibility to use this platform depends on your local law and the regions we currently serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we've handled your information, there are three ways to get in touch. We treat privacy requests with the same priority as account or payment queries — bring your account details so we can verify it's really you before we act on any request.

Team online

Live Chat

Open the chat icon on any page while logged in. Share your registered phone number and we'll verify your identity before discussing any account data.

Email Support

Send your privacy request to our support address listed in your account settings. Include your registered email and a brief description of your request.

Account Settings

Some data corrections — like updating your phone number linked to Nagad or Rocket — can be done directly inside your account profile without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption on every page and during every transaction, including bKash, Nagad and Rocket deposit flows. Your account data sits on access-controlled servers, and our internal team follows strict role-based permissions — only the staff who need your data to do their job can see it. We review these access controls regularly.

Cookie Use We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can manage cookie preferences through your browser settings at any time.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable financial and legal obligations in your region.

Account Security Every login triggers an OTP to your registered mobile number. If someone tries to access your account from an unrecognised device, we flag it and may lock access until you confirm.

Requesting Changes You can ask us to correct, delete or export your personal data. We'll confirm your identity first — usually via OTP to your registered bKash or Nagad number — then process the request.

Common Questions About Your Data at t880

These are the questions we hear most often when it comes to personal data, account privacy and how your wallet information is handled. If your question isn't here, reach us via live chat or email through your account settings.

We collect your name, phone number, email address and date of birth at registration. If you add bKash, Nagad or Rocket as a payment method, we also log the wallet reference tied to your deposits.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete your transactions. No marketing third parties receive your personal information.

We retain your data for a period after account closure to meet financial and legal obligations that apply in your eligible region. The exact duration depends on local requirements we are subject to.

Yes. Contact us via live chat or email from your account settings. We'll verify your identity via OTP to your registered mobile number, then send your data in a readable format.

We record only the transaction reference and wallet type — never your PIN or mobile banking password. All payment data moves over SSL-encrypted connections and is stored on access-controlled servers.

Open live chat or email support through your account settings. State clearly what you want corrected or removed. After identity verification via OTP, we'll action the request and confirm the outcome.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoAbout Us

How t880 Handles Your Personal Information

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Common Questions About Your Data at t880

01 What personal data does t880 collect when I open an account?

02 Does t880 share my data with third parties?

03 How long does t880 keep my account data after I close my account?

04 Can I request a copy of all the data t880 holds on me?

05 How does t880 protect my bKash or Nagad payment details?

06 How do I ask t880 to correct or delete my personal information?

Privacy Policy

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